Refund Policy

Guidelines and Procedures:

SONEC Lacrosse Club Players (guardians) are responsible for the payment of all program fees.  They are required at the time of registration.   The program fee is non-refundable except for the following conditions on a reviewable case by case basis:

• Medical Conditions: If a player sustains a documented verifiable injury or falls ill, preventing participation in club activities
• Club Cancellation: If the club cancels events or memberships due to unforeseen circumstances and a fee is returned to the club. A prorated refund may be considered.

Members seeking a refund must follow these steps:

• Submit a written request: Send a detailed email to the club's administrative office explaining the reason for the refund.
• Provide supporting documentation: Include medical certificates or any other relevant documents.
• Review period: Allow up to 14 days for the club to review the request and make a decision.
• SONEC Lacrosse Club aims to maintain transparency and fairness in its refund policy to ensure member satisfaction. We appreciate your understanding and cooperation in adhering to these guidelines